Customer Journey Map

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A Customer Journey Map, which created to analyse a service.
Mapping the different users’ journey, a path through the different steps of the service.

The detailed version of the map

The simple version of the map.

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User Story Mapping: Discover the Whole Story, Buil...

User Story Mapping: Discover the Whole Story Build the Right Product

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  1. User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features.
  2. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you're attempting to build and why.
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